RETURN EXCHANGE & PRICING POLICY
Need a different size? We’ll pay the return shipping and ship your new item(s) with no additional shipping charges!
Simply email us at Care@Samuelsohn.com to request a return label and form. Fill out the form and list style(s) and size(s) for exchange. Exchanged merchandise must be unworn, with all tags attached and in original condition shipped to Samuelsohn up to 30 days from the shipping date. Samuelsohn cannot ship you your new size until we receive and inspect the returned item(s).
*If you choose complimentary hemming, the garment will be FINAL SALE and will not be able to be returned for a refund because it has been altered.*
- We will only make one price adjustment per item
- The item must be in stock
- Items originally purchased at a sale price are excluded from price adjustments
- We are unable to match order-level discounts, gift card promotions or shipping offers
- We do not offer price adjustments on items from outlet, flash sale, auction, or regional and non-U.S.-based retailers, and "marketplace" prices from third-party sellers
- We do not process automated price matching or price adjustment requests generated by third-party services
- Price adjustments will be credited back to the original form of payment used to purchase the item
Simply email us at Care@Samuelsohn.com to request a return label and return authorization number. Please specify your order number, the style(s) you wish to return and we will email you the FedEx shipping label. A return shipping and handling fee of $15 will be deducted from the amount of your refund. Please ensure your box has the Return Authorization number written clearly on the outside of the box.